Response to COVID-19.
Updated: 28 March 2020
As the government implements new measures to tackle the spread of COVID-19, Envirobank is also taking additional steps to maintain a safe environment at all our locations and follows the guidance of the Department of Health and the World Health Organisation. The health and safety of our teams and customers are paramount.
You can still recycle your bottles and cans by using our Drop’n’Go services at our pods, or by dropping off your bags at our depots.
Our drivers will stock the Drop’n’Go pods with QR code stickers every day, so you don’t need to worry if you can’t get hold of any orange Envirobank bags. Just pop a sticker on your own durable bag and register your drop-off in Crunch.
Orange bags are still available at Envirobank depots, but there’s a limit of 10 bags per customer, so please show your Crunch account number or your Scheme ID when picking up empty bags from a depot.
If you’re visiting our depots, please note that as the bank cash reserves may be affected by the banks quarantining physical dollars as a precautionary step, we ask you for your patience if there is no cash available and suggest that you opt for a digital payment instead.
Our customer service team remains committed to delivering responsive support to you during the time of uncertainty. Please let us know if you have any concerns or if there is anything we can do to help.
Cancelled NSW Pop-up Collections
The following pop-up collections in NSW have been cancelled:
Sunday 22nd March
South Curl Curl
Sunday 5th April
Sunday 12th April – Easter Sunday
Sunday 19th April
Sunday 26th April – Anzac Weekend
(Planned to be the final weekend)
South Curl Curl